Dispatch estimates
In-stock gifts are normally dispatched within 0-1 business days. Personalised gifts are normally ready within 2-4 business days — for personalised print orders that clock starts once your proof is approved. Courier transit then adds 3-5 business days for standard delivery or 1-2 business days for express.
Delivery methods and cost
Available carriers, delivery estimates, and the exact shipping charge depend on the delivery address and are displayed during checkout. Dispatch estimates are not carrier delivery guarantees.
Tracking and help
When tracking is available, it is linked to your order. If a parcel is late, damaged, or addressed incorrectly, contact us with the order number so we can investigate.